Frequently Asked Questions
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Questions? LifeStorage has Answers...
LifeStorage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our self-storage professionals.
FAQ
Q. What size units do you have and how much do they cost?
A. We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
Q. How do I calculate how much storage space to rent?
A. Our professional self-storage experts can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
Q. Do you have outdoor storage for boats, RVs and other vehicles?
A. Yes. Many of our facilities offer space for RVs, boats and other vehicles. Contact a storage center near you for more information!
Q. How long do I have to sign up for?
A. We offer month-to-month leases -- no long-term contracts and no commitment.
Q. When can I access my belongings?
A. You have access to your belongings from 5:00 am to 11:00 pm 7 days a week. Our office hours are Monday through Saturday, 9:00 am to 6:00 pm, Sunday 1-5 pm.
Q. Do you offer a mover?
A. Although we don't offer a mover, we do offer FREE use of our moving truck at move-in*. Please contact a facility near you for full details. We would also be more than happy to recommend a local reliable mover.
Q. Do you sell locks and packing/moving supplies?
A. Yes! We offer boxes, packing supplies, high-security locks and everything else you need to move and store your belongings.
Q. How can I make a payment?
A. Payments can be processed by mail, in person or through our website. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box; however, we do not recommend this for cash payments.
Q. What forms of payment do you accept?
A. We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!
Q. How much notice must be given when I move out?
A. We require a 7-day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.
*Select locations only. See manager for details.